1. Overview

Welcome to Kenya Safaris Hub, a digital marketplace connecting travelers (“Users”) with independent tour operators (“Vendors”). By using our website or mobile platform, you agree to these Terms and Conditions.

2. Our Role

Kenya Safaris Hub acts solely as an intermediary between Users and Vendors.

• We do not own, operate, or manage any tours.

• Tour information, pricing, and availability are provided by Vendors.

• When you make a booking, you enter a direct contract with the Vendor, not with Kenya Safaris Hub.

3. User Responsibilities

• Provide accurate personal and payment information.

• Review and accept each Vendor’s policy before booking.

• Comply with all Vendor rules and local laws during the tour.

4. Vendor Responsibilities

• Ensure that all tour listings and prices are accurate and up-to-date.

• Deliver the services as described.

• Handle cancellations, refunds, and modifications according to their policies.

5. Payments and Fees

• All payments are processed through secure third-party gateways.

• Kenya Safaris Hub may charge a small platform or service fee, displayed before checkout.

6. Liability Disclaimer

Kenya Safaris Hub is not liable for:

• Any injury, loss, or damage arising from Vendor services.

• Errors, omissions, or misrepresentations in Vendor listings.

• Force majeure events or unforeseen circumstances.

7. Modifications

We may update these Terms periodically. Updated terms will be posted on this page with the new effective date.

8. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of the Republic of Kenya.