At Kenya Safaris Hub, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our marketplace platform to browse or book tours.

Information We Collect

We collect and process the following information:

  • Personal Information: Name, email, phone number, and billing details.

  • Booking Details: Tour preferences, selected packages, and payment information.

  • Usage Data: Device type, browser, IP address, and pages visited on our website.

How We Use Your Data

  • To process and manage your bookings.

  • To communicate with you and Vendors.

  • To personalize your user experience.

  • To comply with legal and regulatory requirements.

Sharing of Information

  • We share relevant booking details with Vendors to enable reservation fulfillment.

  • We do not sell, rent, or trade your data to third parties.

  • Payments are securely processed through verified third-party gateways using encryption technology.

Data Retention

We retain your information for as long as your account is active or as required by law.

Your Rights

You have the right to:

 

  • Access and correct your personal data.

  • Request deletion of your account.

  • Withdraw consent for marketing communications.